impact report

Our 2024 Impact Report

Your generosity has a real impact on the lives of vulnerable, isolated, elderly and disabled people living in the Forest of Dean.

Many residents have no access to public transport services and rely on Lydney Dial a Ride to get out and about, to attend medical appointments, visit friends and relatives, or use local amenities. Without the transport solutions and assistance provided by Lydney Dial a Ride, many vulnerable and disabled residents would simply not be able to leave their home. Thanks to your support we are able to help people in the most isolated communities live their lives to their fullest potential.

You can read or download the report here

Lydney Dial a Ride Cost of Living Fund 2025

The Lydney Dial a Ride Cost of Living Fund will be launched in April 2025.

The aim of Lydney Dial a Ride has always been to ensure those that are frail, elderly, disabled or rurally isolated of any age, have access to local amenities. We use of a fleet of wheelchair accessible vehicles which enables those people to remain active members of their local communities.

In line with our fortieth anniversary year, we have launched this fund to help those with the lowest incomes in our local community have access to the transport that they need.

We have been successful in securing finance allowing us to launch this fund and contribute to the cost of passengers’ travel with Lydney Dial a Ride. Times are hard, and we know how difficult it can be when you are unable to access the public transport you need to attend medical appointments or go shopping. At a time when many are struggling with the cost of living, we hope this small contribution will make travel a little easier.

This funding is to help towards the cost of the Lydney Dial a Ride door to door service or the Lydney Dial a Ride voluntary car service.

During 2025, you will be able to apply for £40 to put towards your travel costs with us.

You must comply with the terms of our membership, but you can be a new or existing member of Lydney Dial a Ride. It takes just a short form to complete before we add the funds to your Dial a Ride membership record.

Download the application form here

Outside of the shop

Great Bargains in our shops

Based in Lydney and Cinderford they raise vital funds for the Charity, maintaining the fleet of minibuses can be expensive.

We are so grateful to everyone that brings their donations in and they are great places to grab a bargain. Each shop is open Monday to Saturday and stocks a range of clothing, books, toys and homeware.
You can also sign up for Dial-a-Ride membership or find out more about our services.

You could also join us as a volunteer, helping to sort the donations.

For further information contact Sue and Jane in the Lydney shop on 01594 843809 or Vanessa and Anthea in the Cinderford shop on 01594 823123.

Lady in a Charity Shop
person helping a person onto a bus

Our Team – here to help

Lydney Dial-a-Ride has a dedicated team of staff and volunteers who offer a range of services designed to meet your unique accessible transportation requirements:

Classic Dial-a-Ride: Our signature door-to-door service, perfect for essential trips and social outings.

The Robin: A specialised service heling you to attend important an appointment or social engagement.

Why Choose Lydney Dial-a-Ride?

Personalised Care: Our friendly drivers are compassionate professionals trained to assist passengers with various needs.

Accessibility: Our vehicles are equipped with state-of-the-art features to ensure a comfortable journey for all, including those using wheelchairs or mobility aids.

Flexibility: With our user-friendly booking system, arranging your travel is a breeze.

Community Focus: As a registered charity, we’re committed to enhancing the quality of life for residents in Lydney, Coleford, Cinderford, and surrounding villages.

More Than Just Transportation

Lydney Dial-a-Ride is your gateway to independence. We’re not just about getting you from A to B – we’re about enriching your life:

  • Stay connected with friends and family
  • Helping you attend a medical appointment
  • Enjoy hassle-free shopping trips
  • Participate in social activities with ease

Don’t let transportation challenges hold you back. With Lydney Dial-a-Ride, we remove the barriers to accessing the Forest of Dean. Experience the joy of stress-free travel and rediscover your independence today!

Contact us now to book your ride or learn more about our services. Together, let’s keep our community moving!

PERSON LOOKING AT A pc SCREEN

New website for Lydney Dial-A-Ride

We are excited to announce the launch of its brand-new website, designed to make it easier than ever for the local community to access reliable and affordable transport services.

This new website offers a user-friendly experience with streamlined navigation and improved accessibility features. Users can now find information on services, book rides online, and stay up to date with the latest news and updates from Lydney Dial-a-Ride.

A Commitment to Accessibility Lydney Dial-a-Ride has been serving the community for [number of years] years, providing essential transport solutions for those who may otherwise struggle to get around. The new website reflects the organisation’s ongoing commitment to ensuring everyone has access to safe and convenient transport.

“We are thrilled to unveil our new website,” said Manager Louise. “It’s an important step forward in making our services more accessible and providing an easier way for our passengers to connect with us.”

Key Features of the New Website:

  • Online Booking: Passengers can now conveniently book their rides online.
  • Service Information: Detailed information on available transport options.
  • Accessibility Features: Designed to be user-friendly for individuals with varying needs.
  • News and Updates: Stay informed about upcoming events and service announcements.

Lydney Dial-a-Ride invites the community to explore the new website and experience the improvements firsthand.

For more information, please visit [website URL] or contact [Contact Name] at [Contact Email / Phone Number].

About Lydney Dial-a-Ride: Lydney Dial-a-Ride is a community transport service providing affordable and accessible travel options for residents of Lydney and the surrounding areas. With a dedicated team of drivers and volunteers, Lydney Dial-a-Ride aims to ensure mobility for all.